Nagaland CM Neiphiu Rio Launches Women BPO in Dimapur

By: WE Staff | Friday, 20 February 2026

• Women-centric BPO centre inaugurated in Dimapur Nagaland
• 125 women to gain jobs in the first phase, with plans to expand to 500

Neiphiu Rio inaugurated a women-focused business process outsourcing (BPO) center in Dimapur which he described as a critical advancement for increasing employment opportunities for women in Nagaland while driving development through technology-based solutions.

The initiative is a collaborative effort between the Investment and Development Authority of Nagaland and the JSW Foundation. The centre serves as the first BPO facility in Northeast India which focuses on providing employment to women because it will start with 125 workers and expand to 500 workers through future development stages.

Speaking at the event, Rio established the new development path for Nagaland through his official announcement of the event. The two organizations have established their partnership, both organizations aim to provide women with skill development training which will enable them to find work throughout the state.

The Chief Minister of Nagaland showed that the state's youth have potential because he described them as educated and adaptable young people who speak English and can work in the global service economy. The government considers skill development and entrepreneurship together with private investment to be essential elements which support sustainable development according to his statement.

Rio explained that women play a crucial role in Naga society because they provide essential support to both economic activities and community development efforts. Structured employment opportunities such as BPO centres, he added, will help enhance women’s financial independence and professional growth.

IDAN chairman Abu Metha stated that nearly ₹6 crore has been invested in the first phase by JSW Foundation and JSW Shakti. Conceptualised and completed within six months, the project is expected to attract further investments in IT-enabled services and knowledge-based industries across the state.