Leaders

In the dynamic realm of recruitment, women leaders are making substantial strides, bringing unique perspectives and transformative approaches to the industry. Their leadership style is marked by resilience, empathetic engagement, and a nuanced understanding of the evolving workforce landscape. One notable figure in this cadre is Chaitra Rao, an accomplished professional with over two decades of expertise in executive search and selection services.

Chaitra’s journey is characterized by a commitment to client satisfaction, innovative sourcing strategies, and a keen focus on career advisory. As a woman leader, she brings a blend of wisdom, adaptability, and an unwavering commitment to excellence, enriching the landscape of recruitment leadership.

Engaging in an idiosyncratic interaction with Women Entrepreneur magazine, Chaitra shares the imperious details of her journey as one of the influencing leaders in the country. Let’s hear it from her.

What specific areas of expertise have you developed in executive search and selection services?

In the realm of executive search and selection services, my journey has been a continuous evolution of skills and expertise, blending the art of communication with in-depth domain knowledge. Catering to both senior leaders and mid-level professionals, I've honed the ability to craft tailored conversations that resonate with individuals at different stages of their careers. My unwavering dedication to meticulous research, personalized conversations, and staying abreast of industry trends and technology has helped us in positioning us as a beacon of excellence in the competitive recruitment landscape.

Tell us about People Impact. As the Manag­ing Partner, what roles and responsibilities do you undertake?

People Impact is not just a recruitment firm, we are trusted partners for organizations navigating the complex landscape of talent acquisition, with a specific focus on building world-class tech teams. Our clientele spans product companies, global captive organizations, and disruptive startups, where we've deliberately invested time to learn and grow alongside these dynamic ventures.

As Managing Partner, my responsibilities extend beyond business operations to fostering a culture of continuous learning, support, and purpose-driven growth within the team. We envision expanding our footprint beyond Bangalore, reaching more women seeking purpose and identity in their professional journeys.

In today's business climate, what do you con­sider the most critical challenges in leader­ship recruitment, and how do you overcome them?

The most critical challenge in leadership recruitment is the constant pressure to envision what others might not see. As a leader, I understand that my vision is the driving force shaping the success or failure of my team. This responsibility can't be delegated because it requires constant adaptation and resilience.

The competitive nature of the business, coupled with advancing technology, demands continuous refinement of our craft, business offerings, and solutions. Navigating this dynamic landscape involves not just survival but thriving, ensuring that my team and I stay afloat and on top by staying true to our vision and relentlessly striving to achieve it.

Reflecting on your professional journey, could you highlight a pivotal milestone, and what has been your success mantra?

A pivotal milestone that stands out is the innovative approach we took back in 2006-2007 when LinkedIn was in its beta stage. At that time, we leveraged the platform to source talent from the US for leadership roles in captive centers in India, a strategy that was unprecedented. The challenge was not just finding skilled professionals but convincing them to uproot their lives and relocate to India, presenting a unique set of challenges on both personal and professional fronts.

The success mantra that has guided me is a continuous commitment to quality, innovation, and a relentless pursuit of learning. By staying open to new experiences, experimenting with tools and technologies, and fostering a symbiotic relationship with my team, we have not only sustained but thrived.

How do you foresee the evolution of the lead­ership recruitment landscape, and how can recruitment professionals align with these changes?

As a recruitment landscape leader, I see the evolution of leadership recruitment intricately tied to dynamic business changes, with leadership roles defined by market trends and ongoing challenges. Today's leaders demand a distinctive skill set, encompassing crisis management, emotional resilience, and adaptability to effectively navigate a spectrum of challenges, from growth initiatives to downsizing and difficult decision-making.

Looking ahead, the hiring landscape in Asia Pacific, particularly India, appears optimistic, providing an avenue for recruitment professionals to thrive. In this ever-changing scenario, staying attuned to business nuances, presenting informed choices to clients, and recognizing the evolving leadership traits will be pivotal for success in the dynamic recruitment space.

A business leader you admire: Indra Nooyi's ability to candidly acknowledge strengths and limitations, making the complex realities of leadership relatable, is a quality I deeply admire.

Advice for aspiring women entrepreneurs and business leaders: My advice to women, whether entrepreneurs, leaders, or team members, is to cultivate a robust support system, comprising friends, family, or siblings. This support network serves as a therapeutic space for rejuvenation, offering fresh perspectives and unwavering assistance during life's challenges.

Chaitra Rao, Managing Partner, People Impact

Chaitra Rao is a seasoned professional and a certified behavioural interviewer, with over 20 years of expertise in Executive Search & Selection Services. Currently serving as the Managing Partner at People Impact, she specializes in both IT & Non-IT mandates, excelling in network building, career advisory, and client-candidate engagement. Her impactful journey includes a significant tenure as Practice Head - Strategic IT & Leadership Hiring at IMPACT Management Services/Impact HR. With an MBA in Marketing from SIMS, Pune, she combines industry best practices with a personalized approach, resulting in numerous success stories, repeat clients, and leadership closures for Fortune 30 MNCs.